Frequently Asked Questions

We are a leading app-based wellness club, with a focus on affordable, real, and unprocessed food. Our mission is to empower you to take control of your health and weight goals with simple, science-based tools. With our easy-to-use resources and expert support, we help you track your nutritional intake and understand your metabolic sugar tolerance, providing everything you need for lasting success. At Clubwell, we're passionate about health; and committed to your progress.

Steve is the Founder of Clubwell. Having spent the last 10 years pursuing the truth around health, he has culminated his knowledge and network to launch Clubwell. Steve stands as a maverick of insulin resistance awareness, which is the #1 root cause of type 2 diabetes, Alzheimer's, heart disease, certain cancers, obesity & more. He and the team are championing a rebellion against fake foods and corporations that prioritise profit over individual and planetary health.

Clubwell is for anyone ready to take control of their health, and for those that have struggled with health changes in the past. Whether you want to improve your metabolic health, lose weight, better understand the foods you eat, or stay motivated through a supportive community, Clubwell is built for you. Our app combines in-depth nutritional insights, daily education, and a vibrant club of like-minded members to help you feel better, move more, and live healthier — every day.

Having spent almost 10 years working with doctors and researchers, Steve has built a network of experts who have contributed to, and provided endorsement for, Clubwell. Visit our Science page for more detail on who we work with.

Our Shop is comprised of a collection of products designed to help you on your metabolic health journey. They include supplements and foods focused on fibre, nutrition and performance, as well as monitoring devices and books.

You can read here an excerpt of our official stance on GLP-1 medications. For the full article, download the Clubwell app.

Because we believe in the compounding power of wellness. Green⁵ combines five key health elements — fibre, antioxidants, vitamins, superfoods, and botanicals — each chosen to amplify the benefits of the others. Together, they create a blend that's greater than the sum of its parts.

The answer to this is simply too big for this tab. Head to our Green⁵ page for detailed ingredients and benefits.

We advise just one scoop of Green⁵ per day as this is enough to provide 100% of your daily vitamin intake and a comprehensive coverage of other goodness.

Store away from heat, light and moisture, at conditions below 25°C / 60% humidity. Keep out of reach of children.

Whenever works for you! As long as you are consistent in your daily habit, you'll see the benefit.

You can put the glass bottle on the top rack of your dishwasher. We recommend handwashing the lid.

We advise everyone in any of these situations to speak to a medical professional before taking supplementation.

Green⁵ has been formulated to fit almost any diet, including:

• Keto
• Paleo
• Vegetarian
• Vegan
• Dairy-Free
• Gluten-Free

Right here in the UK.

Your Metabolic Sugar Tolerance is the key to understanding how your body reacts to sugar. There are 5 key metabolic markers that multiple medical bodies have agreed make for a clear picture of your inner metabolic health:

• Blood Pressure
• Fasted Blood Glucose
• Waist-to-Height Ratio
• HDL Cholesterol
• Triglycerides

At Clubwell, we have adopted an algorithm to convert these 5 measures into a single score, tailored to each person. By taking these 5 measurements and entering them in the Clubwell app, you will be able to see your score and track how it changes as you make dietary and lifestyle adjustments.

For further detail on how this score is calculated and how to interpret your score, head to the MST Page.

To get the necessary readings for the MST score, you need to use devices capable of measuring Blood Glucose, Blood Lipids and Blood Pressure, as well as obtaining a height and waist measurement. Through our Health Results devices, we provide affordable, accurate and reliable devices for these metrics. However, if you have existing monitors, these readings can be entered manually into the Clubwell app.

Yes! Every feature in the Clubwell app is completely free to use. No hidden fees, subscriptions, or locked content. We believe everybody should have access to honest information and effective tools for looking after their health.

You can access thousands of healthy recipes, explore an extensive food database with detailed nutritional breakdowns, track your meals and lifestyle, connect smart health devices, engage with vibrant communities, and monitor your progress — all in one place.

Our food database includes comprehensive details on both macro and micronutrients, helping you make informed choices and improve your overall health.

Absolutely. You can edit existing meals or create your own from scratch, and still get macro- and micro-nutrient breakdowns, as well as rough costing, for everything!

Yes. The app connects with Clubwell's Biometric Bluetooth Scales to automatically sync your key body composition metrics, such as body weight, fat %, and BMR — helping you stay on top of your progress. Additionally, you can input your metabolic measures to receive a tailored MST Score, and track your inner health's progress over time.

Yes, the app allows you to log meals and lifestyle behaviours to provide you with a personalised carbohydrate intake score and clear daily insights.

If you've already placed an order, your Clubwell account has been automatically created. Just log in using the email you used at checkout by clicking here.

Enter your email and select "Get login code." You'll receive a 6-digit code by email or SMS — enter that code, and you'll be taken straight to your account where you can view your order history and details.

(If you don't see the code in your inbox, be sure to check your spam or junk folder.)

For quicker checkouts in the future, you can also use your Shop Pay or Google Pay account. And if you run into any issues, our support team is ready to help!

Most of our products are available for subscription — taking the hassle out of ordering, ensuring you always have a regular supply, and saving you money! On each qualifying product's page, simply select 'Subscribe & Save', choose your frequency, and then 'add to basket'.

When you finalise your order, an automatic set-up will occur and your product will be delivered as per your selected frequency.

Need to make changes to your Clubwell subscription? Simply log in to the Clubwell Subscription Portal using the email you used at checkout.

Once you're in, you can adjust your delivery dates, skip an order, pause your subscription, or cancel anytime. And if you need a hand, our friendly support team is just a message away.

Absolutely. We believe in giving you full control. You can cancel, pause, or make changes to your Clubwell subscription anytime through your subscription portal. Just head to "More" and select "Cancel" when you're ready. No commitments, no hassle — just flexible access to the products you need, when you need them. And if you ever need support, our team is here to help!

We accept:

• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• PayPal
• Shop Pay
• Diners Club
• Discover
• Maestro
• Union Pay

To stay up-to-date with our latest products, offers, and news, subscribe to our newsletter at the bottom of this page.

We work closely with Royal Mail to ensure that delivery is made quickly and securely to your door within 2-4 working days.

Delivery is free for all orders over £39.99.

Delivery is £2.99 for all orders £39.98 and under.

At the moment, we only deliver within the UK. We're always exploring ways to expand, so stay tuned!

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You'll also need your order number / proof of purchase.

To return an item, just pack it carefully with your invoice/order confirmation and send it to the following address:

Clubwell Returns c/o Unit A, Crescent Trade Park, B98 9DZ

You are responsible for the cost of returning non-faulty items back to us. We recommend using a secure and trackable shipping method.

You can always contact us for any return questions at support@clubwell.com.