Delivery & Returns

Delivery

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Returns & Refunds

We want you to feel confident trying Clubwell. If something's not right, we're here to help.

30-Day Returns

You can return your order within 30 days of receiving it. To be eligible for a return:

• Items must be unused and in their original packaging
• Supplements must be unopened with the safety seal intact

For hygiene and safety reasons, we're unable to accept returns on opened or used products.

Start a Return

To begin a return, email support@clubwell.com with:

• Your order number
• The item(s) you'd like to return

Our team will guide you through the next steps.

Exchanges

If you'd like to exchange an item, please contact support@clubwell.com. We'll help arrange the return and make sure you receive the correct product.

Return Costs

Customers are responsible for return shipping costs. We recommend using a tracked service, as we can't be responsible for items lost in transit.

Refunds

Once your return has been received and checked, we'll let you know the outcome. If approved, your refund will be processed to your original payment method within 14 business days.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact support@clubwell.com as soon as possible. We'll make it right.

Return Eligibility

We're unable to accept returns on:

• Opened supplements
• Used products
• Items not in their original condition or packaging